You’ll need a stable internet connection, a computer with webcam and microphone, and a web browser. We recommend checking our system requirements page for specific details.

Absolutely! Our Live Online Training classes are highly interactive. Participants can actively engage with the instructor, ask questions, and participate in discussions throughout the live sessions.

At ScaledIQ, we understand that plans may change. Participants have the flexibility to manage their enrolments based on the following policy:

• Rescheduling Option:
  • If participants need to adjust their training date, they can reschedule to another available session without incurring additional fees.
  • To qualify for rescheduling, participants must notify us at least 7 days before the originally scheduled start date.
• Credit Towards Future Training:
  • Participants can opt to receive a credit for the full enrolment amount, applicable toward any future training program we offer.
• • • To qualify for this credit, participants must notify us at least 10 days before the originally scheduled start date. This advance notice allows us to manage resources effectively.
    • The credit is redeemable within 3 months from the originally scheduled start date.
  • Refund Tiers:
    • Refunds are available based on the following tiers:
      • 80% refund for cancellations made 30 days or more before the scheduled start date.
      • 50% refund for cancellations made between 15 and 29 days before the scheduled start date.
      • No refunds will be issued for cancellations within 14 days of the scheduled start date

  This policy provides participants with options that suit their needs while maintaining transparency and fairness. For further assistance or to initiate any rescheduling, credit, or refund requests, please contact our support team at admin@ScaledIQ.com .