Here is a high-level course outline of the Certified Lean Six Sigma Green Belt Workshop:

Day 1: Foundations, Define & Measure

• Welcome & Introduction

  • Overview of the workshop objectives, certification process, and expectations.
  • Brief review of Lean Six Sigma history, principles, and roles (including Green Belt responsibilities).

• Lean Six Sigma Fundamentals

  • Overview of the DMAIC methodology.
  • Discussion of key Lean principles (identifying waste, value stream mapping).

• Define Phase

  • How to select and define a project.
  • Developing a Project Charter: problem statement, scope, objectives, and stakeholder identification.
  • Introduction to Voice of the Customer (VOC) and Critical to Quality (CTQ) requirements.
  • Interactive group exercise: Drafting a sample Project Charter.

• Measure Phase – Part 1

  • Overview of measurement systems and data collection techniques.
  • Process mapping tools: SIPOC, flowcharts, and value stream mapping.
  • Basics of data types, descriptive statistics, and measurement system analysis.
  • Hands-on activity: Creating a process map and discussing key metrics.

• Wrap-Up & Q&A

  • Recap of key concepts from Day 1.
  • Open discussion and Q&A session to address initial questions.

Day 2: Measure (Part 2) & Analyze

• Review of Day 1

  • Quick recap of the Define and Measure phases.
  • Address any questions from the previous day.

• Measure Phase – Part 2

  • Deeper dive into data collection methods.
  • Introduction to basic statistical tools: histograms, Pareto charts, and control charts.
  • Understanding process capability and variation.
  • Exercise: Analyzing sample data sets to calculate basic descriptive statistics and process performance.

• Analyze Phase

  • Techniques for identifying root causes: Fishbone (Ishikawa) Diagrams, 5 Whys.
  • Introduction to hypothesis testing and basic regression analysis concepts.
  • Tools for data analysis: scatter diagrams and failure mode effects analysis (FMEA) overview.
  • Group activity: Conducting a root cause analysis on a sample process problem.

• Project Work & Case Study

  • Small group discussion to analyze a real-world case study.
  • Apply Measure and Analyze tools to identify key issues and root causes.
  • Share findings with the group for discussion.

• Wrap-Up & Q&A

  • Summarize Day 2’s learnings and key analytical tools.
  • Open forum for discussion and clarifications.

Day 3: Improve, Control & Certification Prep

• Review of Day 2

  • Recap key findings from the Measure and Analyze phases.
  • Address any unresolved questions or challenges.

• Improve Phase

  • Brainstorming and prioritizing improvement solutions.
  • Techniques for designing and testing solutions (e.g., pilot testing, design of experiments basics).
  • Developing an implementation plan: cost-benefit analysis, risk assessment, and change management.
  • Interactive exercise: Creating a solution plan for a sample project.

• Control Phase

  • Establishing controls to sustain improvements: control charts, standard operating procedures, and documentation.
  • Introduction to monitoring and sustaining process improvements.
  • Group exercise: Drafting a control plan and discussing continuous improvement strategies.

• Certification Exam Preparation

  • Overview of the Green Belt exam format, sample questions, and exam-taking strategies.
  • Tips for applying DMAIC in exam scenarios and real-world projects.
  • Practice quiz or discussion on common Green Belt exam topics.

• Final Review & Wrap-Up

  • Comprehensive review of all DMAIC phases and key Lean Six Sigma tools.
  • Open Q&A session and discussion of next steps for certification and further project work.
  • Collect feedback and share additional resources for continued learning.

Disclaimer: Course content and structure may change without notice due to the dynamic nature of the evolving field of Lean Six Sigma.